You are a university student enrolled in a large lecture course on environmental studies.
Last week, you submitted an online assignment through the learning platform before the deadline.
However, you later discovered that the file you uploaded was incomplete because of a technical problem with your computer.
The assignment deadline has now passed, and the system no longer allows resubmissions.
Your Task
Write an email to your course instructor. In your email, you should:
● Explain what happened to your submitted file
● Clarify that you completed the full assignment on time
● Politely ask whether you may resubmit the correct file
Dear teacher,
It has been such a pleasure to be in your class.
Being your protege allows me to continuously broaden horizons, while all the progress can be quantified and recorded by the assignments we have presented.
However, it must be mentioned that the last online assignment seemed to have encountered some technical issues.
While I was trying to turn in the homework through the online learning platform, my computer had a glitch so the file could not be completely transmitted.
To prove this is not an excuse for being lazy or being late in submission, I have screenshot the time of sending the assignment along with the message warning incomplete process of sending it online.
When you have kindly reviewed what happened by re-establishing the process, I’d like to ask for the favor of resubmitting the correct and complete file again.
Please let me know whether I could do this legitimately.
Thank you very much.
Best regards,
一、開場寒暄與師生關係定位
● 使用 “Dear teacher” 建立正式而親近的師生關係。
● 以感謝與肯定課程作為開場，先鋪陳正向情感。
● “It has been such a pleasure to be in your class” 為典型的禮貌性讚賞句型。
● “Being your protégé” 提升對方地位，也展現謙遜姿態。
● 以「學習成長可被量化與記錄」強化課程的學術正當性，而非空泛奉承。
二、核心問題的鋪陳方式（先緩衝、後進入）
• 使用 “However” 作為清楚的轉折標記，顯示接下來是實質問題。
• 具體說明問題發生在「最後一次線上作業」。
• 描述平台與設備層級的技術問題，而非模糊歸咎。
• 句型採用被動與客觀敘述（file could not be completely transmitted），避免責任語氣過重。
三、自我防衛策略（避免被解讀為藉口）
• 明確指出「不是為了替遲交找藉口」。
• 提供可驗證的證據（螢幕截圖）。
• 精確說明證據內容：
– 傳送時間。
– 系統顯示「未完整送出」的警告訊息。
• 這一段的目的在於建立「誠信」與「技術性非人為疏失」。
四、請求的設計方式（間接、禮貌、附條件）
• 不是直接說 “I want to resubmit”，而是先假設老師會「重新檢視」。
• 以 “When you have kindly reviewed…” 作為條件句，展現尊重審核權限。
• “I’d like to ask for the favor” 採用請託性語氣而非要求。
• 再次強調是「correct and complete file」，暗示學生重視作業品質。